Ongoing Support
Strategic CRM partnership with Mara as your escalation path and long-term Salesforce advisor
Strategic Partnership
Expert Escalation
Long-term Growth
Common Challenges We Solve
Many businesses need a trusted strategic partner for their CRM journey. We become your long-term Salesforce advisor and escalation path for complex issues.
Problems We Address
No strategic CRM partner to guide long-term Salesforce evolution
Complex Salesforce issues requiring expert escalation path
Lack of ongoing CRM strategy and roadmap planning
Need for trusted advisor to navigate Salesforce ecosystem changes
Absence of dedicated strategic partner for CRM governance
Our Partnership Process
A proven 5-step methodology to establish a strategic, long-term CRM partnership
Partnership Assessment
Comprehensive evaluation of your current CRM maturity and strategic needs to design the optimal partnership structure.
Deliverables
- CRM Maturity Report
- Partnership Framework
- Strategic Roadmap
Governance Setup
Establish clear governance structures, escalation paths, and communication protocols for effective partnership management.
Deliverables
- Governance Structure
- Escalation Protocols
- Communication Plan
Strategic Planning
Develop comprehensive CRM strategy and roadmap aligned with your business objectives and growth plans.
Deliverables
- CRM Strategy
- Implementation Roadmap
- Success Metrics
Ongoing Support
Provide continuous support, issue resolution, and performance monitoring to ensure optimal CRM operation.
Deliverables
- Support Protocols
- Issue Resolution
- Performance Monitoring
Continuous Evolution
Ongoing strategic guidance and optimization to ensure your CRM evolves with your business and the Salesforce ecosystem.
Deliverables
- Evolution Plan
- Optimization Recommendations
- Future Roadmap
What to Expect
Our comprehensive partnership approach ensures your CRM journey is guided by strategic expertise
Strategic CRM Partnership
Mara becomes your dedicated escalation path and strategic partner for complex Salesforce issues.
Long-term Strategic Planning
Ongoing CRM roadmap planning and evolution guidance aligned with your business objectives.
Expert Escalation Path
Direct access to senior Salesforce experts for complex issues and strategic decisions.
Continuous Strategic Oversight
Regular strategic reviews and optimization recommendations to maximize CRM value.
Ecosystem Navigation
Expert guidance through Salesforce ecosystem changes, updates, and new feature adoption.
CRM Governance
Dedicated strategic partner for CRM governance, best practices, and compliance management.
Ready for Strategic Partnership?
Let our 30+ years of combined Salesforce experience work for you. Get started with a free strategic partnership consultation today.
Start Your Partnership